Only fare difference will apply. If customers are unable to rebook or reissue their ticket within the given timeline, they can cancel their reservation and use the value of the ticket toward the purchase of a new ticket provided all travel is completed and tickets reissued on/before December 31, 2022. PLEASE NOTE: All flights are suspended for travel from 25th March 2020 till 17th May 2020. You can reschedule your booking, without any date-change charges. If same class is not available, ok to rebook in the next class available. You also have an option of obtaining travel vouchers of the same amount as your ticket, which can be used to travel within one year from date of issuance of voucher. Changes must be made at least 7 days before departure. Issued travel voucher will be valid for 1 year from the date of issue, which can be used towards purchase of a new ticket. Option 1: Option 2: For International Hotels: 0124 4859669/0124 5045111 (Charges Apply) For International and Domestic Holidays: 0124 4859669/0124 5045111 (Charges Apply) Important Information : Dear customer, the airlines may change their rules without notice and at their discretion. For the bus services related queries, issues, you can contact above toll-free number. Step 1: Please enter your information below. For your travel that might have been impacted by COVID-19, we have set up this ready reckoner for you to keep a track of airline and hotel policies on cancellations and refunds. Applicable on bookings with initial booking date on or before 31st May 2020, for departure between 1st March 2020 and 31st May 2020: Applicable for initial booking date on or before 3rd April 2020, with initial travel date till 30th June 2020. PLEASE NOTE: We are closely working with our airline and hotel partners for lenient customer policies on date change, cancellations and waivers. For any other assistance, please contact their 24X7 Customer Support service. MakeMyTrip India reviews and complaints. Booking should be cancelled well in advance to avoid no-show. For date change for your domestic flight ticket booked on Indigo, SpiceJet or Go Air, you do not have to call us. If you are planning to travel over the next few days or weeks, please For passengers holding Air India Documents (098) and have/had their flights cancelled or are/were not allowed to travel on the flight, owing to changed visa restrictions due COVID-19 from 15th March 2020 onwards till 31th December 2020: [Applicable only to those sectors/scheduled flights, which are cancelled due extension of ban by DGCA on International operations ex/into India, where there is no operation either under Air Bubble or under Vande Bharat Mission. With this travel voucher, new travel must be completed by 31. We may have some hints and better ideas to get you started. Though we are updating the same here, given the ever-evolving situation, we request you to please check the policies with the airline too, before making any changes to your travel plans. You can change the time and/or date of the flight that has been cancelled/rescheduled, at no additional cost. If any ticket issued before 18th June 2020, one free date or flight change will be permitted for travel till 31st March 2021. New travel date can be within 1 year of the date of issue of the initial ticket. -RVZQYV NO CREDIT SHELL GIVEN. Best Offer . But check out our information about their phone number +1 800-463-4210 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. You are eligible for a full refund, if at least one flight has been cancelled by the airline. MOMBASA/KISUMU). BLR-HYD Date Change Charges Type Condition Airline Makemytrip Adult After departure Non-Changeable 0 hrs - 2 hrs Non-Changeable 2 hrs - 4 days 3000 300 4 days - 365 days 2500 300 24x7 CUSTOMER SUPPORT MakeMyTrip Support Tel [protected] (India toll free) +[protected] (India) Web https://supportz.makemytrip.com Airline Support SPICE JET [protected] MakeMyTrip Customer Support . Please locate the Airline you are booked on in the section below and check if your booking is eligible for a full refund on cancellation, or a date change without penalty. Initial Travel Date: Before 17th May 2020, New Travel Dates: Within 1 year from the date of issuance. You are eligible for a full refund, is your flight is not operational. Important Information : Dear customer, the airlines may change their rules without notice and at their discretion. You can reschedule your bookings without any date-change charges, with no fare difference charges to apply for departure before 30. It was founded in 2000. Rerouting also permitted with an exception: German domestic tickets may not be changed into international tickets and vice versa. New travel date: Till 31st December 2020. You can reschedule your booking, without date-change charges, for bookings made till 31. By mistake I chose the date as 24th May 2015 from DEL to LKO which was supposed to be for 25 May. If you wish to cancel your booking, you are eligible for a free date-change. In case of same booking class available but fare is higher, fare difference will be waived. If I reschedule my flight myself there is date change charges will be levied on me when its not my fault.I want you to reschedule my parent’s flight to 13 dec 2020.kindly help me out and arrange a call back. but I can't us... Refund of booked amt due to flight non opreational. Also, for tickets booked till 30th September 2020, you can make date changes without any date-change charges. Reissue fee is waived off but fare difference to be collected. Applicable for tickets issued on or before 31st May 2020, with impacted travel dates between 1st March 2020 and 31st September 2020. PLEASE NOTE: All flights are suspended for travel from 25th March 2020 till 17th May 2020. Refund will be as per fare rules in case customer wish to cancel. Changes to Origin / Destination are permitted and subject to additional collection for the new itinerary. In case you want to claim refund, normal airline penalty will apply. While i rescheduling my flight ticket due to some technical issue extra money was deducted from account. You can reschedule your travel, without any route/date-change charges, for the following dates: Existing bookings ticketed any time, for travel (outbound or inbound) between 14, Rebooking to be done (outbound & inbound) by 30, Number of date/route changes allowed: One, You are eligible for a full refund if the flight is not operational. When I asked a Mr. Kailash (name of caller from Make My Trip) to transfer me to his Supervisor he put me on hold and its … from infection while travelling by following this basic tips: For more details and updates, please refer to the official WHO guidelines. For partly utilized tickets (RT tickets), residual value may be calculated taking ½ RT fare. Contact customer care: 1800 118 747 [MTNL/BSNL phones];1800 102 8747 [All other major operators]. For changes to a new travel date beyond 31, Passengers holding tickets for Travel dates between 25th-31st May 2020, and the flight got cancelled, will be eligible for refund subject to the tickets being purchased post 22. Always cover your mouth with a cloth or the insides of your elbows while coughing or sneezing. Applicable for flights cancelled by the airline: If the new trip commences on or before 30th November 2020: If the new trip commences on or before 1st December 2020: PLEASE NOTE: All flights stand cancelled till 29th March 2020 as per the directive from Government of India of not allowing any commercial international flights to land in India. Applicable for bookings with initial booking date after 11th March 2020, and initial travel date between 18th May 2020 and 30th September 2020: For tickets issued on or before 30th September 2020: Applicable for initial booking date: on or before 23rd April 2020, with initial travel dates till 31st July 2020. Search flights, hotels, train or bus tickets, taxi cabs, rental cars & activities. We are working closely with our partners to extend complete support and comfort to our travellers for all domestic and international bookings. You can reschedule your travel, without any date-change charges. Only fare difference will apply. Precaution will help, panic won’t. All flights are cancelled from ** to ** of April. You are eligible for a refund, only as per the fare rules, subject to a refund fee, if the flights are operating which you wish to cancel. Login to view any of your bookings you need help with. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Logon to support.makemytrip.com and process the cancellation. New travel must originate on or before: 30, New travel must be rebooked no later than: 30, Ticket must be reissued on or before:  30. They are charging service charge of postponing the ticket + MakeMyTrip charge + ticket fair difference. Only fare difference will apply. The refund can be processed in accordance with the involuntary regulations during the validity period of the ticket. Full amount, except ZERO cancellation charge, will be refunded to customer's account. For operational flights, cancellation rules will apply. Applicable for existing and new bookings, with initial travel date between 19th March 2020 and 17th May 2020: If you don’t show up for your flight, your PNR will be protected which you can use to reschedule with the following conditions: Applicable for bookings with initial booking date after 11th March 2020, and initial travel date between 18th May 2020 and 31st December 2020: Time Limit: Up to 14 days prior to departure. You may visit the airline website (www.goindigo.in) for the same. Plan your Business travel, company offsite or flights & Hotels for corporate traveler with GST compliant invoice. Refund of air fare during the lockdown period, suspending Domestic and International flight operations: you are eligible for full refund without levying any cancellation charges for all bookings made and payment received during the lockdown period from 25, Cancellation charges also stand waived-off, for flights cancelled between 15. PLEASE NOTE: If you wish to cancel your booking of the operational flight with initial travel date on or after 16th March 2020, cancellation charges will apply, and you will be eligible for a refund in the form of a travel voucher. Coronavirus and Travel: All You Need to Know. Upon cancelling your ticket, your PNR will be protected to book future travel. Initial Booking Date: On or before 18th June 2020, Initial Travel Date: Till 31st March 2021. You are eligible for full refund, if the flight is cancelled by the airline, subject to airline’s approval. Need help with your bookings? MakeMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or … If same class is not available, ok to rebook in the next class available in same cabin. If you feel unwell, stay indoors and avoid travelling. MakeMyTrip is an Indian Online Travel company which was founded in the year 2000. Upon cancelling your booking, you are eligible for a travel voucher of the same amount as your ticket. You are eligible for a full refund, if the flight is cancelled by the airline. You are eligible for a full refund, if your ticket is within the validity period. MakeMyTrip is a public company. Applicable on tickets with initial booking date on or before 3oth September 2020, with at least one coupon with scheduled EK departure on or before 31st March 2021: Applicable on tickets with initial booking date on or after 01st October 2020, with at least one coupon with scheduled EK departure on or before 31st March 2021: Applicable for those whose flights have been cancelled by the airline, as well as those whose origin/destination has travel restrictions imposed due COVID-19, with initial booking date till 16th April 2020 , and initial travel date on or before 30th June 2020. I opted to change of travel date in the ticket as I was sick with Viral fever. Re-routing and endorsement onto other airlines are not permitted. But after waiting 3 to 4 days, i didnt got my ticket. How do I change or cancel my bookings? You are eligible for a full refund in the form of a travel voucher, on your full or partially unused ticket. If your Initial travel date is between 25th March 2020 and 17th May 2020, your ticket amount will be automatically maintained in a credit shell, for your future travel. Applicable for China Southern flights operating between Mainland China and Schengen countries, with initial travel date between 2nd February 2020 and 10th June 2020, Applicable for China Southern flights operating to/from China, with initial travel date between 2nd February 2020 and 10th June 2020. PLEASE NOTE: All flights are suspended for travel from 25th March 2020 till 17th May 2020. Travel voucher is non-transferable and must be redeemed on Malindo Air flights only. You can only get help from MakeMyTrip one way that we know of and that is by phone. MakeMyTrip (MMT) is recognised as one of the best online […] If your initial travel date was between 16. Photo: Mint Covid-19: Customers slam online travel sites for charging cancellation fees 3 min read. If your flight is cancelled, for initial travel dates between 5th March 2020 and 30th June 2020, the following policies are applicable: If your flight is not cancelled, and your initial booking date is on or before 31st August 2020, and initial travel dates are on or before 31st December 2020: Applicable for initial booking date on or before 18th April 2020 and initial travel date till 31st July 2020. Cancellation Policy: If you wish to cancel a flight that is operational, cancellation charges will apply as per the cancellation policy shared at the time of booking. From Italy 89 20 10 Toll number. You can use it to make a booking within 1 year from date of issuance (for the same passenger). You can also choose to travel to/from an alternate Air Canada destination within your ticket validity, without any route-change charges. How to change the date of flight booking on MakeMyTrip? You must inform about the cancellation 72 hours prior to departure. I want to book a domestic flight on make my trip.com, I want to do a domestic flight reservation. PLEASE NOTE: Scheduled operations between 15th March 2020 and 30th June 2020 have been cancelled. Simply follow the instructions to get a date change done. Only fare difference will apply. Sharing is what powers GetHuman's free customer service contact information and tools. Applicable on tickets with initial booking date on or before 23rd March 2020, and initial travel dates till 31st August 2020. Exclusive offers, news in advance: subscribe to the Alitalia Newsletter! Submit your complaint or review on MakeMyTrip India customer care. I booked my flight from new Delhi to Ranchi on** April and Ranchi to Delhi by Air Asia... My flight got canceled from airlines now its too late for my refund. You are eligible for a credit shell, which can be utilized in next 365 days. Hi friends, in this video we discuss about If 'make my trip flight cancellation charge' and 'make my trip flight ticket date change charge'. For your travel between these dates, your ticket amount will be maintained in a credit shell, which you can use to make a new booking, for travel till 28th February 2021 (for the same passenger). Please locate the airline you are booked on in the section below, and check if your booking is eligible for a full refund on cancellation, or a date change without penalty. I already have my flights booked. Start your ultimate travel experience with the… MU/781 tickets (including mileage award tickets) booked on or before 28, Applicable for tickets booked on or before 28. You can reschedule your booking without date-change charges, with new travel date as before 31. Date/flight/booking code change: For Travel till 24. Cancellation Policy: : Full refund will be permitted if the flight is cancelled by the airlines within 14 days of departure from the travel date. Applicable only on the website. You are eligible for a full refund if the flight is not operational. Ticket to be reissued on/before 31, If new travel originates January 1, 2021 through December 31, 2022, rebook permitted in same class of service as originally ticketed. MakeMyTrip Limited Announces Changes in Shareholding between Naspers and Ctrip 4/26/2019 New York, April 26, 2019 (GLOBE NEWSWIRE) -- New York and New D elhi, April 26 th , 2019 MakeMyTrip Limited (Nasdaq: M MYT) (“MakeMyTrip”) today announced a change in … b. If you wish to cancel your booking, fare rules will apply. Changes to any code-share flights and to any other airlines are not permitted. Request you not to charge fees and change the date from 25th November to 6th December same time flight. You can help. You can change the date of flight booking by paying Airline Date Change Fee, MMT Service Charge plus the fare difference between original fare and fare of the flight that you wish to change to. Route Eligibility: All international routes. Important Information : Dear customer, the airlines may change their rules without notice and at their discretion. You can also reschedule your booking to a new destination, without any date-change charges. Updated: 17 Mar 2020, 09:14 PM IST Saumya Tewari, Rhik Kundu. Other class ( other than lower or same class if available changes to any other region, difference. 12 months of the original ticket to avoid no-show Crore+ Indians to their! International tickets and vice versa of infection that log onto Manage your bookings if... For customers to create new bookings with initial travel date can be within the validity period address... A change in routing of the same passenger ) class available but fare is higher, fare will. 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