11215 USA. This is the third book that I am reading which concerns interviewing users hence there was a little new to learn for me but some of the tips were useful. The books are classics or Creative Commons licensed and include everything from nonfiction and essays to fiction, plays, and poetry. Let us know what’s wrong with this preview of, Published Super quick read about practical tips for conducting product user interviews. Rosenfeld Media, LLC. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Interviewing users is undeniably one of the most valuable and… Interviewing Users: Uncovering Compelling Insights by Steve Portigal on Vimeo Everyone can ask questions, right? Portigal lays out a general framework for interviewing, and discusses planning, conducting, documenting, evaluating, and reporting the interview. Interviewing Users: How to Uncover Compelling Insights. Brooklyn, New York. Steve Portigal, founder of Portigal consulting and author of the book Interviewing Users, states that while interviews superficially resemble more informal social occasions (you meet someone at their home, they offer you coffee, you comment on the weather, etc. Over the course of his career, he has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, architects, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. Steve Portigal is an informative and fun teacher. If you are experienced in conducting interviews, you can use this book as a quick knowledge refresher. Really awesome book with fantastic pointers on how to conduct user interviews and how to act when performing the tasks. You'll move from simply gathering data to uncovering powerful insights about people. That said I would have given this book 5 stars if it wasn't. I really enjoyed narrative. You’ll move from simply gathering data to uncovering powerful insights about people. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Ships from and sold by Amazon.ca. Steve Portigal's fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that's as inspiring as it is instructive. Take care of your food, drink, and restroom needs in advance.”, http://rosenfeldmedia.com/books/interviewing-users/, Bill Gates Picks 5 Good Books for a Lousy Year. This was jam packed with fantastic learnings and advice that I'm thrilled to take with me in the field! Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. This is a good review of key components of a qualitative research study. Portigal, Steve. You can find some useful and practical tips around the whole interviewing process. Free delivery for many products! Interviewing Users: How to Uncover Compelling Insights ... You have a lot of data and you’re slicing and dicing it to find interesting insights. If you like books and love to build cool products, we may be looking for you. This is an excellent book for training individuals new to interviewing. My biggest takeaway from this book: dont hire user researchers; theyre full of shit. New York: Rosenfeld Media. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. He also wrote Doorbells, Danger, and Dead Batteries: User … Interviewing Users : Steve Portigal : 9781933820118 We use cookies to give you the best possible experience. I thought the experience he offers is right in line with what I've been learning. It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Everyday low prices and free delivery on eligible orders. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. It does provide some examples but they are not something interesting, nor is the practical advice given. If you're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy by Steve Krug. My consulting projects range from weekly coaching to intensive multi-month engagements. Let’s explore how to work together! Interviewing Users: How to Uncover Compelling Insights by Steve Portigal digs into the world of market research and ethnography. I found it tedious to read, not only because of the small font size and obviously poor choice of the red background and white text which caused even my eyes (and I have perfect vision) to burn. It's a great book in terms of helping you plan and execute the interview stage. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Researchers, designers, managers and leaders all benefit from interviewing techniques and tools that enable you to conduct informative interviews with anyone. Steve’s book is based on his extensive expertise with qualitative ethnography, and is a must-read for students of design research. 457 Third Street, #4R. We’d love your help. Steve Portigal's personality shines through wonderfully, making the book a pleasure to read. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Free Interviewing Users: How to Uncover Compelling Insights, Getting Ready to Conduct Your Interviews (. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … If you're looking to take the next step from UI designer to UX researcher, then definitely invest in this book. Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Surprisingly, this book is not only a useful guide on how to interview users but also on how to talk to people in your life when you really want to make it about them, not you. Released in 2013, Interviewing Users has quickly become a classic, recommended for anyone who should be talking to users. Edition Steve Portigal Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal When somebody should go to the ebook stores, search foundation by shop, shelf by shelf, it is in reality problematic. Remember, a user won’t just hand you an interesting insight. – Steve Portigal, “Interviewing Users: How to Uncover Compelling Insights” Interviews are an essential part of UX research, aimed at learning and deeply understanding others. This item: Interviewing Users: How to Uncover Compelling Insights by Steve Portigal Paperback CDN$49.00 Temporarily out of stock. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. I'm currently using this book in a qualitative methods course I'm co-teaching for graduate students in design. Good introduction for people learning design thinking and ethnography, something I would consider for students. Jon Kolko VP, Design, MyEdu & Director, Austin Center for Design. Despite the title this book cover much more than just interviewing users, I could say it's a perfect primer on user research as a whole because it does cover the fundamentals, the why's, the contexts and the afters (the final chapter on instilling research culture in companies was a great surprise of a book that did so well on everything else also covering the mote corporative and political side of Design). We will explore: • Importance of rapport-building and listening • Techniques • Review different types of questions • Why you need to have a range of question types • What type of participants to recruit and how to find them ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨ Steve Portigal is the author of … Steve is the author of two books: the classic Interviewing Users: How to Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. 2013. Steve Portigal is the founder of Portigal Consulting, a bite-sized firm that helps clients to discover and act on new insights about themselves and their customers. However, as someone was originally trained how to interview in the qualitative methods courses that I completed during my public health graduate coursework, I highly recommend this text across academic domains as it covers all the basics in a clear and well-articulated manner. Workshops Develop your skills and be inspired with your team in one of … Interviewing Users 3 Portigal We help companies discover and act on new insights about their customers and themselves Portigal 4. It's a concise, foundational tool for anyone interested in conducting user research for an organization. So if you were looking for more details on analyzing interview data. You’ll move from simply gathering data to uncovering powerful insights about people, with best practices for interviewing users highlighted. Just a moment while we sign you in to your Goodreads account. Get this from a library! His articles about culture, design, innovation, and interviewing users have been published in interactions, Core77, Ambidextrous, and Johnny Holland. Interviewing is central to much design research. My biggest takeaway from this book: don’t hire user researchers; they’re full of shit. Interviewing users : how to uncover compelling insights. Interviewing Users:How to Uncover Compelling Insights Rosenfeld Media May 1, 2013 Interviewing is a foundational user research tool that people assume they already possess. Interviewing is a foundational user research tool that people assume they already possess. Probably good for beginners. This is one of those books you’ll go back to, again and again.”, Jared Spool, Principal at User Interface Engineering, “Steve Portigal’s fast-paced, ultra-readable primer provides a common-sense approach to interviewing users that’s as inspiring as it is instructive.”. Download it once and read it on your Kindle device, PC, phones or tablets. Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal edition steve portigal below. Find out how to interview users to mine the most useful and accurate information for your design. Everyone can ask questions, right? Definitely keeping it on my recommendation list to fellow designers / researchers. Wish I had a chance to do more of this kind of thing. So if you were looking for more details on analyzing interview data, this isn't the right book. I really enjoyed this book. It's practical, it's full of examples, it contains short stories from the field, it also contains opinions from other researches and ... it's short :). Interviewing Users: How to Uncover Compelling Insights. by Rosenfeld Media. Unfortunately, that's not the case. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Unfortunately, that's not the case. Interviewing Users by Steve Portigal, 9781933820118, available at Book Depository with free delivery worldwide. The most detailed and comprehensive guide to interviewing people, where starters to professionals would make use of some aspects of it. There is only a short chapter on the data analysis and how to make sure your organisation appreciates this type of work. There are no discussion topics on this book yet. Welcome back. Get Free Interviewing Users How To Uncover Compelling Insights Kindle Edition Steve Portigal You eventually pick the one with slightly more experience—without ever realizing that the other is an incredible The images are hilarious. Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Buy Interviewing Users: How to Uncover Compelling Insights 1st by Steve Portigal (ISBN: 9781933820118) from Amazon's Book Store. Interviewing users is undeniably one of the most valuable and commonly used user research tools. They may seem straightforward, but skillfully talking to people requires deliberate practice and fine-tuning over time. Steve Portigal’s book is packed with useful tips, illustrative examples, cautionary tales, and how-to advice for planning and conducting interviews, as well as analyzing and presenting data gathered. Interviewing Users: How to Uncover Compelling Insights. [Steve Portigal] -- Interviewing is a foundational user research tool that people assume they already possess. “Steve knocks one out of the ballpark with the detail and insights he’s captured in this fabulous book. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Everyone can ask questions, right? Unfortunately, that's not the case. Would HIGHLY recommend. Interviewing Users: How to Uncover Compelling Insights - Kindle edition by Portigal, Steve. I chose this book having met Steve Portigal at UX Hong Kong a few years back. Think about "Moments of Impact" which isn't really about interviewing but much better for advanced users.. By Steve Portigal. Refresh and try again. Leans very heavily on the practical side of conducting ethnographic interviews rather than the academic side of things, and does so extremely well! I was looking forward to learning about how to uncover real insights from masses of interview data. This is a fantastic introduction to conducting user interviews, it's very light, easy to read, has good examples to illustrate all points that Portigal is making. --Allan Chochinov, Editor in Chief, Core77 Steve's book is based on his extensive expertise with qualitative ethnography, and is … It has everything from the details and logistics of the preparation to strategies on how to deal with difficult users or slow moving conversations. Interviewing Users: How to Uncover Compelling Insights By Steve Portigal EBOOK Product Details Sales Rank: #110977 in eBooks Published on: 2013-05-01 Released on: 2013-05-02 Format: Kindle eBook 22 of 23 people found the following review helpful. Everyday low prices and free delivery on eligible orders. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone. Buy Interviewing Users: How to Uncover Compelling Insights 1st by Steve Portigal (ISBN: 9781933820118) from Amazon's Book Store. I enjoyed the book. May 2nd 2013 That book does a great job of providing a foundation and overview. This is why we present the books compilations in this website. Good interview-based projects can be hard to pull off. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal and a great selection of related books, art and collectibles available now at AbeBooks.com. This is a must read for any researcher going out there and exploring other people's behaviors and attitudes in their day-to-day interactions with any given product/service. “For the closest thing to a “Grand Unified Field Theory of User Research,” see these examples by Elizabeth B. N. Sanders (see Figure 1.3) and Steve Mulder (see Figure 1.4).” ― Steve Portigal, Interviewing Users: How to Uncover Compelling Insights Not for practitioners, too basic. rosenfeldmedia.com/books/interviewing-users/ A must-read for both novice and experienced interviewers. You'll move from simply gathering data to uncovering powerful insights about. Start by marking “Interviewing Users: How to Uncover Compelling Insights” as Want to Read: Error rating book. Find many great new & used options and get the best deals for Interviewing Users: How to Uncover Compelling Insights by Steve Portigal (Paperback / softback, 2013) at the best online prices at eBay! Be the first to ask a question about Interviewing Users. Very digestible and surprisingly short(er) than what I was expecting, but length in no way is a similar reflection of the content. Wonderful book chock full of practical strategies and helpful tips that only can come from someone with a ton of experience during this type of research. Goodreads helps you keep track of books you want to read. To see what your friends thought of this book, Interviewing Users: How to Uncover Compelling Insights, Amazing book about user research. 1 Interviewing Users: Uncovering Compelling Insights Steve Portigal @steveportigal 2. Elizabeth F. Churchill, Director of Human Computer Interaction, eBay Research Labs. Read Print is an online library where you can find thousands of free books to read. Interviewing Users: How to Uncover Compelling Insights by Steve Portigal and a great selection of related books, art and collectibles available now at AbeBooks.co.uk. Interviewing Users: How to Uncover Compelling Insights... 5 Clever Interview Questions to Uncover Candidates' Hidden Page 2/5 Yet sometimes we forget that it’s a skill we need to learn, be… I have to say, I was a little disappointed. Use features like bookmarks, note taking and highlighting while reading Interviewing Users: How to Uncover Compelling Insights. “Stories are where the richest insights lie, and your objective is to get to this point in every interview.”, “Nip Distractions in the Bud Tactically, make sure that you are not distracted when you arrive. He is the author of Interviewing Users: How to Uncover Compelling Insights. Fundamental principles and techniques in qualitative research interviewing, interwoven with anecdotes from the author and other established researchers. Interviewing is a foundational user research tool that people assume they already possess. The examples are plenty. I have to say, I was a little disappointed have given this as! Fast-Paced, ultra-readable primer provides a common-sense approach to interviewing Users that 's as inspiring as it is.. You 're entering the world of user testing, I suggest first reading Rocket Surgery Made Easy Steve! 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